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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nasir Hosain

May 8, 2026

5  out of  5
rating by Nasir Hosain
"I had a fantastic experience with Denise Elliott - State Farm Insurance Agent. From the very beginning, everything was handled professionally, efficiently, and with genuine care. Denise and her team were extremely knowledgeable and took the time to clearly explain all my options, making the entire process simple and stress-free. Their attention to detail and willingness to answer every question really stood out. Customer service was outstanding—friendly, responsive, and always ready to help. It’s clear they truly care about their clients and go above and beyond to ensure satisfaction. I highly recommend Denise Elliott - State Farm Insurance Agent to anyone looking for reliable and trustworthy insurance services. The entire experience was smooth, reassuring, and absolutely deserving of five stars!"
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chris douglass

May 6, 2026

5  out of  5
rating by chris douglass
"today i called the durango state farm office with a concern about my truck. the agent was quite helpful and knew who i was right away even though i would normally deal with Krista in the Bayfield office she told me that she would contact Krista and let her know my needs. shortly after that Krista called to see how she could help. right away she had some ideas for me to try and then shortly after that emailed me more possibilities and contacts for me to pursue to solve the issues that i was facing with my truck. i just want to thank both ladies for the immediate help with the situation they were very professional. chris"
We responded:
"You are most welcome Chris! Thank you for sharing a review. I’m glad to know you received immediate professional attention. With two offices, Bayfield and Durango all my 15 team members answer calls regardless of which office you call so you can get express service. I always like to hear feedback . Thank you for taking the time. ~ Denise "
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Marcy Pryor

April 29, 2026

5  out of  5
rating by Marcy Pryor
"Denise Elliott and her team have been ultimately professional and helpful during the 40+ years I have been doing business with them. They have been quickly responsive and knowledgeable during the crisis times I have had, and they take care of my clients when I send them to their office for information and education. They are a well-trusted part of my team for myself and in my real estate business. I am happy to recommend them to everyone I know."
We responded:
"You rock, Marcy! We appreciate your support and positive review of our team. Please let us know whenever we can do anything for you. -Denise "
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Ivan Angulo

April 28, 2026

5  out of  5
rating by Ivan Angulo
"I highly recommend Chris Rosado from State Farm for his exceptional service. Chris is incredibly knowledgeable especially with insurance coverage policies. He took the time to explain everything in a clear and concise manner, ensuring I felt confident in my choices. His commitment to client satisfaction and proactive communication made navigating the complexities of insurance a breeze. If you’re in need of guidance in real estate or insurance, Chris is the agent to trust! Thank you, Chris, for your outstanding support!"
We responded:
"Hi Ivan, thank you so much for your kind review! We’re thrilled to hear that Cris Rosado provided exceptional service and helped you feel confident in your insurance decisions. We truly appreciate your recommendation and are glad he made the process easier with clear explanations and proactive communication. Thank you again for choosing Denise Elliott State Farm! ~ Denise"
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Google Account

April 23, 2026

5  out of  5
rating by Google Account
"Been using them for over 10 years with excellent customer service."
We responded:
"10 years a State Farm client and giving us a 5 Star Review! Thank you for taking the time to give us a shoutout on our "excellent customer service". Don't forget we are open all day Saturday and have been for 30 years. Stop in for homemade cookies! ~ Denise"
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Jordan H

April 23, 2026

5  out of  5
rating by Jordan H
"Deven Beam at the Bayfield office has been top tier to work with. He walked us through several different quotes for different policy levels of home, auto, and life insurance at extremely competitive rates and made it easy to understand and compare. Who knew shopping for insurance could be an enjoyable experience? Working with him is more like working with a friend than any sort of sales agent, highly recommend!"
We responded:
" Amazing Jordan, thank you so much for reaching out to us! We’re thrilled to hear that Deven at our Bayfield office made the process easy and enjoyable for you. Deven takes pride in his work and his knowledge is unmatched. He’ll be flattered you reached out and named him specifically. It means a lot that he helped you understand and compare options for your home, auto, and life coverage—and that you felt the rates were competitive. We truly appreciate your recommendation and look forward to supporting you anytime you need. ~ Denise "
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Solomon Deliz

April 11, 2026

5  out of  5
rating by Solomon Deliz
"Super knowledgeable and helpful staff."
We responded:
"Thank you for the wonderful review! We’re glad you found our team knowledgeable and helpful. We appreciate your business and look forward to assisting you again. ~ Denise"
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Dave Lincoln

April 11, 2026

5  out of  5
rating by Dave Lincoln
"I requested a somewhat extensive deductible comparison on my four insured vehicles. Jeannie Bell responded with a detailed and professional breakdown of each vehicle ! I was a Property and Casualty agent for many years and I understand the meaning of customer service. I was treated with courtesy, professionalism, and knowledge and had all the information I needed to make an informed decision!"
We responded:
"We’re grateful for your review and for the time you took to share it. As a former Property & Casualty agent, your perspective means a lot—so hearing that you recognized both the knowledge and the customer service is very rewarding. Thank you again, and we’re here anytime you need us. ~ Denise"
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Serena Mills

March 26, 2026

5  out of  5
rating by Serena Mills
"Devin was very attentive to our needs and questions on our policies! Great friendly staff."
We responded:
"Hi Serena, Thank you so much for your kind words! We’re thrilled to hear that Deven and our team were attentive and helpful with your insurance needs. Providing great service and support is our top priority, and it’s wonderful to know we hit the mark. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing us! Best regards, Denise"
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MarcoAntonio Vasquez

March 23, 2026

5  out of  5
rating by MarcoAntonio Vasquez
"Cris was great to work with and provide a great rate. He answered all my questions and provided very helpful advice. Would recommend him and State Farm for all your insurance needs"
We responded:
"Thank you so much for your kind words about Cris! I’m glad he could assist you and provide the support you needed. It’s always his goal to make the insurance process as smooth and clear as possible. We truly appreciate your recommendation and look forward to helping you with any future insurance needs. Thanks again for choosing State Farm! ~ Denise"
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Lexy Vidunas

March 19, 2026

5  out of  5
rating by Lexy Vidunas
"Stephanie at Denise Elliott's office is the best insurance professional in town. Not only does she embody and further Denise's values and mission to financially protect everyone in our community, but she honestly connects with those she interacts with, and is more of a friend than just a good neighbor- or an mere insurance agent. While the whole office is great, I trust no one with my needs more than Steph: which means she has put up with a variety of requests, indecisiveness and ran countless quotes on my behalf. She's taken accountability for the mistakes of others and is diligent in ensuring things are done correctly. You can trust you are taken care of if you call Denise's office, and if you haven't met Stephanie- you're missing out!"
We responded:
"Thank you so much for your kind and thoughtful words! We’re incredibly fortunate to have Stephanie as part of our team—her dedication, care, and genuine connection with our clients truly set her apart. It means the world to us to know that Stephanie’s hard work and commitment to serving you have made such a positive impact. We’re grateful for your trust and loyalty, and we look forward to continuing to support you and the community for years to come. If you ever need anything, don’t hesitate to reach out—Stephanie and the entire Denise Elliott team are here for you!"
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Zane Liddell

March 11, 2026

5  out of  5
rating by Zane Liddell
"Great to deal with."
We responded:
"Thank you so much for your kind words! We're glad to hear you found our prices reasonable and enjoyed working with us. We look forward to serving you again in the future! ~ Denise"
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Margaret Leeder

March 10, 2026

5  out of  5
rating by Margaret Leeder
"Such wonderful people at State Farm. Always so helpful and thoughtful about our insurance needs! If you’re lucky looking for a great insurance company for your home, auto or business, give them a call."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our team. It’s our pleasure to be helpful and thoughtful about your insurance needs. We truly appreciate your recommendation and look forward to continuing to support you with your home, auto, and business insurance. Please don’t hesitate to reach out anytime! ~Denise"
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Robert Wynn

March 7, 2026

5  out of  5
rating by Robert Wynn
"We worked with Krista Mircovich, an associate of Denise. She was extremely professional and helpful in digging deep to find us equivalent insurance to what we had for home and auto at about 1/3 of the previous rate with another company. She responded quickly to numerous questions and carefully explained various nuances of the whole process. If you like working with nice people,and saving money, Krista may be the best. Thank you Krista! It has been a pleasure."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Krista was able to find you excellent coverage at such a great rate and that she provided clear, helpful guidance throughout the process. We pride ourselves on delivering both great service and savings, and it means a lot to know that Krista made your experience a positive one. We appreciate your trust and look forward to continuing to assist you with your insurance needs. Thanks again for choosing us! ~ Denise"
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Tom Boyce

March 6, 2026

5  out of  5
rating by Tom Boyce
"Very friendly and helpful, immediately assisted with filing a claim."
We responded:
"Thank you so much for your kind words! We're glad to hear that our team was friendly and able to assist you promptly with your claim. If you need any further help, please don't hesitate to reach out. We're here for you! ~ Denise"
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Carol W Hotchkiss

March 3, 2026

5  out of  5
rating by Carol W Hotchkiss
"Devon has been great and patient with our travel schedule. We really appreciate his help with reviewing our insurance."
We responded:
"Thank you so much Carol for your kind words about Deven, He always takes his time with clients to make sure everything is accurate and you are feeling confident in understanding your insurance. He takes the complex in home and auto insurance and makes it easy. ~ Denise"
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Shaylea Wood

February 18, 2026

5  out of  5
rating by Shaylea Wood
"Super helpful and knowledgeable!"
We responded:
"Thank you for highlighting our service! We’re proud to help our Durango and Bayfield neighbors find peace of mind. Deven takes great pride in his work! Denise Elliott - State Farm Insurance Agent "
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Sara Walsh

February 12, 2026

5  out of  5
rating by Sara Walsh
"Always prompt and helpful with any requests. So nice to call a local office where someone always answers the phone and can help us."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that our team is always prompt and helpful. Providing friendly, local service where you can easily reach a real person is very important to us. We look forward to continuing to assist you whenever you need us! ~Denise"
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Corban Elmore

February 9, 2026

5  out of  5
rating by Corban Elmore
"Cris Rosado is my agent. While the entire staff has been amazing, Cris stands out as an exception. Honest, diligent and straightforward. I could not be happier having switched to State Farm and very pleased to have Cris as my agent."
We responded:
"Thank you so much for your kind words and for sharing your positive experience! We're thrilled to hear that Cris Rosado and our team have made such a great impression. Cris takes pride in providing honest, diligent, and straightforward service, and it's wonderful to know that it has made a difference for you. We’re delighted to have you with State Farm and look forward to continuing to serve you! ~ Denise"
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Amy Umphrey

January 26, 2026

5  out of  5
rating by Amy Umphrey
"Having recently relocated back to CO, we wanted to find a good State Farm agent to transfer all our policies over to. While we've not worked with Denise Elliott, we have been helped by Stephanie R... and she's gone above and beyond to assist us!! From providing many different quotes to helping resolve an issue to even researching a local utility - Stephanie has been wonderful :)"
We responded:
"Thank you for taking the time to share your experience and welcome back to Colorado! We truly appreciate your kind words and the opportunity to assist with transferring your insurance. Stephanie’s commitment to thorough follow-up, detailed options, and going the extra mile reflects the standards we strive to uphold every day. We’re grateful for your feedback and look forward to continuing to support you moving forward! ~ Denise"
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RAY LOOSE

January 21, 2026

5  out of  5
rating by RAY LOOSE
"Denise and her team are dedicated to customer service. I’ve been a long time customer with state farm they have always been there to answer questions and help when needed."
We responded:
"We’re honored by your positive feedback Ray. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for taking the time to respond. P.S. Your service representative, Stephanie really enjoys working with you! ~ Denise"
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Bob B

January 15, 2026

5  out of  5
rating by Bob B
"I was greated by a very friendly person named Krista. She made me feel like I was her only customer. Even offered me water and cookies"
We responded:
"Hi Bob! Thank you so much for your kind words! We're thrilled to hear that Krista made you feel valued and welcomed during your visit. We try hard to Provide excellent service and a comfortable experience is very important to us. We’ve had homemade cookies for over 35 yrs. We're also glad you found our pricing on motorcycles great. If you ever have any questions, please don't hesitate to reach out Also, we are the only insurance agency in Durango area, to my knowledge , open all day Saturdays too. Hours 9-4 We appreciate your business! Thank you for taking your time to comment. Denise "
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Krista Mircovich

January 14, 2026

5  out of  5
rating by Krista Mircovich
"Such a great atmosphere when you walk in! It feels more like home than and office. Amazing staff that takes the time to really get to know you and help you!"
We responded:
"Krista thank you for acknowledging us. We really do want to get to know you so we can help you. We take working with you seriously and always enjoy you coming in to see us. ~ Denise"
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Jose Orellana

November 1, 2025

5  out of  5
rating by Jose Orellana
"My car insurance is here, the people amazing kind respect ,"
We responded:
"Thank you Jose for your 5-star review on your car insurance!! My State Farm team and I are happy to be your good neighbor and I'm pleased my team was amazing for you. I so appreciate you taking the time to share. Denise"
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Ron Cornelius

October 17, 2025

1  out of  5
rating by Ron Cornelius
"For the second time this office has replaced car and truck parts with inferior reconditioned parts. My truck front grille looks like tinfoil and my 2 Audi Q5 wheels were estimated with two inferior reconditioned rims that wouldn’t match the Two factory wheels. I had to pay over $800 to get the correct factory wheel replacements to match what I had. State Farm is way overated and will repair your car with low cost junk. 10/17/25 just when you. think it can't get worse no one in this office including Denise can follow through with correcting their errors, they send out docusign's without telling you they expire or acknowledge that they are received or not, people sAy they will call back that afternoon and never call back, worse yet call main state farm office and get a 9 option machine that hangs up . Time to cancel all policies and find a company with human services! ! This is Horrible. Save yourself some time and go somewhere else."